Social Media Management
Fort Smith Social Media Agency
What is Social Media?
Instagram?
Twitter?
MySpace? All three of You!
Social Media is so much more than posting something on one of these channels, or just one channel. Our ultimate goal is to get engagement from our posts. We want people to share, comment and like our posts. This is how we build our brand. Building your brand is key to growing your business. How do you do this? Custom Cover Images? Videos? Custom Images? Yes, to all! But it’s also about the tone of voice you use.
All of this requires consistency! Meaning, you can’t just post when you have a sale, special, or you’re just trying to get rid of stuff! You to post EVERYDAY! We understand that not everyone has the time to get on Social Media everyday. That’s where we come in! We can help you manage all of your social channels. Whether that be posting multiple posts a day, running analytics, or both, we can help you. This way you can focus on what’s more important; Your Business!
Think about this; 70% of all Americans are on some type of Social Media platform. 79% of those are on Facebook. Still think Social Media isn’t worth it? Give us a call, and we can help you figure out how to reach more potential customers.
Our Social Media Marketing Services can help you grow your business, through; Followers, Engagement, and Traffic!
Followers (Brand Awareness)
By Increasing your followers, you also increase your brand awareness, which can also increase your word of mouth referrals. We can help here. We can help you increase your following by making sure you’re targeting the right audience.
Engagement (Building Relationships)
When you engage with your audience, you build relationships, and those people are more likely to buy your product/service. We can help you increase that engagement(likes, comments, shares, etc.) by creating engaging posts, which help your customers open a dialogue with you.
Traffic (Web Exposure)
How do you get more leads? Increase sales? By driving more people to your website and/or store. We can help you run campaigns that will direct your followers to your website/store. While not all visitors buy the first time, we can also help with retargeting campaigns to drive them back to your website.
Frequently Asked Questions
Are There Any Set Up Fees?
Only time we charge a setup fee is if we are creating your social media presence from scratch. This means, creating brand new social media accounts. Otherwise, we don’t charge a setup fee.
How Long of A Contract Will I Need To Sign?
Our contracts typically run month-to-month, however, we do ask our clients to stick with us for at least 3 months. All we ask for is a 30-day cancellation notice.
Who Will Be Working On My Account?
We will be! We do not outsource any of our work. Your contact is us! We talk with you throughout the month and have meetings with your and/or your team at the end of each month.
Do I Need To Provide Content?
Not necessarily! We do have access to tons of stock photos and can find ones that will fit you perfectly. We also try to keep your page looking as normal and natural as possible. We will occasionally ask you for photographs to show your business and how it operates.
Do I Need To Share My Password?
With Facebook, no! We can use the Facebook Business portal to request access to your page, as our business. This allows you peace of mind, knowing we don’t have access to your personal account. This also allows us to add other members of our team to the account, without having to share your password multiple times.
How Do You Learn My Business?
Through you! No, we’re not experts in every industry! Only ours! At the beginning of our relationship, we have an onboarding meeting. At this time, we sit down together, set goals and expectations, for both parties. We ask questions to get to know your business more, we then go back and do research on your industry, and your competitors. After all of that is done, we present you with a customized plan for your business.
How Will You Grow My Following?
Organic and paid are the two common ways to grow a following. Through organic, we can implement multiple techniques to grow your following. Paid approaches include paid adverts and boosted posts. This would require an advertising budget, which we would help you establish.
Will You Monitor Comments, Inbox, and Reviews?
Yes! We respond to each comment, message, and review. If we know the answer to a specific question, then we will go ahead and answer it for you. If we don’t know the answer, we will contact you with the question to get the answer.
What Kind of Results Can I Expect?
We judge by three metrics: followers, engagement, traffic. All of these are more of a long-term influence on sales. We should see these numbers increasing each month. We do monitor all of these metrics and gauge your companies progress from month to month.